Strategic advisory bridging disciplines across arts, technology, and government.
SECTOR: ARTS / TECHNOLOGY
TROPHY COLLECTIVE (2022)
Role
Design Strategy Consultant
Scope
UX audit and dissemination strategy for a hybrid art and technology experience
Location
Ottowa, ON
Canada
Engagement
- → Comprehensive UX audit across app, installation, and user touchpoints
- → SWOT analysis and gap identification
- → Dissemination strategy applying consumer tech growth frameworks (viral loops, user acquisition) to performance art context
- → Prioritized roadmap with timeline, team roles, and KPIs
- → 24-page strategic report covering current state assessment, UX audit findings, and audience growth recommendations
Trophy (founded by Sarah Conn) is an interdisciplinary creative collective whose work combines visual art, performance, and social practice. Remixed is their hybrid deep listening experience – part mobile app, part immersive installation – inviting collective contemplation on the instigation of change.
”One of Hosan's gifts is seeing what's possible before anyone else, and then helping the rest of us catch up. Voracious, creative, and fearless, she combines deep cross-industry knowledge with an unflinching strategic mind... The UX audit she conducted of Remixed led to the desired tighter UX design but also a game-changing new understanding of how the app could grow its audience.
Sarah ConnDirector and Producer, Trophy Collective
SECTOR: TECHNOLOGY / RESPONSIBLE INNOVATION
INCLUSIONVENTURES (2019)
Role
Innovator-in-Residence
Scope
Bias intervention framework embedded into product development workflows
Location
San Francisco, CA
United States
Engagement
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→ Interviewed product managers at Microsoft, Google, Twitter, Salesforce, Meta
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→ Mapped product development workflows to identify intervention points
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→ Created hands-on workshop format (delivered at Euro IA Conference 2019)
Key Outcome: Research transferred to Meta’s Responsible Innovation team. This work preceded the current wave of AI safety discourse. The core insight – that bias scales through product decisions, not just training data – remains central to responsible AI deployment.
The Challenge
InclusionVentures was a consultancy working with clients including Twitter, Salesforce, World Economic Forum, and Omidyar Network.
Traditional approaches to DEI focus on staff training, while product development – where bias scales through technology process – remains unaddressed. As Innovator-in-Residence, I researched and designed potential systemic interventions for catching bias earlier in product development.
SECTOR: GOVERNMENT / SOCIAL INNOVATION
NJ OFFICE OF INNOVATION (2022)
Role
Social Innovation Mentor
Scope
Mentorship and strategic advisory for a state-led social innovation accelerator
Location
Trenton, NJ
United States
Engagement
- → Strategic advisory for 9-month state government accelerator supporting social innovators addressing future of work challenges
- → Workshop facilitation and systems thinking
- → Funder introductions and partner coordination
- → Turning policy priorities into actionable programs
About the Program
The Accelerator is an initiative of the New Jersey State Future of Work Task Force, a broader effort to prepare workers and businesses for the future of work. Participants receive custom coaching, curated expert connections, funder introductions, and the opportunity to pilot worker-centric programs across New Jersey.